- Clever filter and search options to retrieve directly the requested information on the customers.
- Flexible filtering mechanism to define new selections.
- Simple export to excel and e-mail.
- Clear analysis reports on (parts) of the audience.
- Efficient creation of specific documents (confirmation letter, request for payment, ...).
- Extensive CRM possibilites: construction of complete customer database. Entering and editing of all customer data through the website (by the customer) of through the application (by the user).
- All communications with the customers can be customized. (websales, letters, e-mails, ticketlayout).
- Support multi-language communication to the customer.
- Flexible and extendable workflow support, e.g. payment reminder after X days, cancellation of reservation after X days, etc.
- Standard support for personalized mailings to the customers.
- Categorizing of visitors (press, sponsors,...) for selection and direct marketing.
- Categorizing of event (Rock, folk, dance performance,...)for selections and direct marketing.
- Support groups, visitors, links to the organization.
- Enroll and unsubscribe to different mailinglists using own website.
- Numerous customized selections on the customer database (e.g. youth, regular visitors, visitors per type of event,...).
- Detailled customer files (e.g. purchase history).