Ticketing

To ensure maximum performance in all circumstances, the Ticketmatic Sales consists out of six different applications. Characteristics of these applications are: 

  • Userfriendly ticketing through different channels: online, boxoffice, phone, agents. 
  • E- tickets and hard tickets.
  • Numbered and non-numbered tickets using a blueprint.
  • Support ticketing through different sales channels ( different websites, ticket agencies, ...) 
  • Completely integrated e- ticketing (print-at-home) both through boxoffice sales, as by any other sales channel. It is perfectly possible to mail a ticket from the boxoffice.
  • Waiting list option
  • Support all possible payment methods: cash, credit card (instant online verification), debit card payments, wire transfer, reimbursements, swapping, ...
  • Support international payments.
  • Support different delivery methods (E-mail e- ticket, mailing hard- ticket, ...).
  • Support group sales, including guide reservation. Complete support regarding the planning and monitoring guided tours.
  • Completely integrated websales. All ticket sales use one database, assuring synchronization.
  • Subscription and bundled sales.
  • Membership cards.
  • Support ticket options.

 

TM Sales

Ticketmatic Sales is the most extensive ticketing application. The Ticketmatic Sales allows you to manage and track all orders in the system.

 

Other features:

  • Wide selection of options to conclude a sale: searching and editing orders: adding tickets, removing tickets, editing price categories, reprinting tickets or resending tickets by e-mail,  requesting order overviews, exporting to Excel, ...

  • Management and monitoring of tickets in consignment.

  • Comprehensive possibilities regarding guest tickets: you have the possibility to place a number of tickets at the disposal of an external manager who can distribute these tickets to individuals. 

  • Easy filter and search options to provide you immediately with information on the orders.

  • Clear analytical sales reports.

  • Flexible filtering mechanism to define easily your own selection of orders.

  • Simple export to Excel and e-mail.

 

TM Websales

De Ticketmatic Websales is a web application allowing the audience to buy their tickets online. 

The online ticketing is elaborated to provide an easy way for the audience to purchase e- tickets.

  • There is a simple one-time registration for the construction of a customer database for marketing purposes. The data requested upon registration is to be decided by the organizer.
  • The customer can print his tickets immediately if an instant payment method was chosen. The customer will receive an e-mail containing a link to the tickets.
  • The customer can however also decide to pay by credit transfer. In that case an e-mail with the payment instructions is sent to the customer. If the payment is not completed within a defined timeframe, a reminder mail will be send automatically. Did the customer not pay before the final date, the order will be cancelled. 
  • The confirmation e-mail provides the customer an overview of his data stored in the customer database. If this information would no longer be correct, the customer can edit the information in the database.
  • The e- tickets come in a pdf-format, with a large space for free-use by the organizer for promotions and other publicity.
  • The organizer has an unlimited number of price categories at his disposal, as well as the possibility to use promotion codes, temporary price categories and specific prices for sales by external channels.
  • The online ticketing can be closely monitored using the Ticketmatic Monitor application.

 

TM Boxoffice

The Ticketmatic Boxoffice has been specifically designed for ticketing at the box office.

 Most important characteristics:

  • Support for different kinds of printers such as laser or boca, with a simple setup.

  • Allows quick use: select the number of tickets and the payment method.

  • Supports touchscreen

 

TM Phone Sales

The Ticketmatic Phonesales is the sales application designed to meet the needs of telephone sales operators. This application is especially suitable for temporary employees, or employees with little experience in ticketing.

Most important characteristics:

  • Quick event selection.

  • Simple wizard guiding you through the sale.

  • Information on the events.