Ticketmatic

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Accurate implementation of the ticketing, including adequate reporting

Practise often shows us that ticketing systems and ticketing software still contain several shortcomings:

Many systems are outdated and barely use the Internet possibillities, Vele systemen zijn verouderd en gebruiken de mogelijkheden van het internet nauwelijks, although these evidently offer many benefits when it comes to ticketing.

Specifically reporting is most of the time insufficient, which leads to inaccurate figures and bad sales monitoring.

Shortcomings of the ticketing system can manifest in several ways:

• The ticketing system is unreliable, meaning that ticket sales cannot be guaranteed at all times.
• Lack of substantial support from the current provider. As a result problems are not rapidly fixed.
• Ticketing has been outsourced to a ticket agency. Problems may occur at the agency or they lack sufficient reporting.
• Reporting of the ticketing does not satisfy the needs. Lack of gepgrapical reporting.
• At present, satisfying e-ticketing is missing.
• Some functionalities of the ticketing system are incomplete, contain flaws or are badly executed.
• A sound agents functionality is missing.
• The present ticketing system is not userfriendly.

These kind of problems create additional ones such as discontent of your staff, unsatisfied customers, image problems en high expenses.

Ticketmatic is committed to deliver an immaculate ticketing system, including adequate reporting. Therefore Ticketmatic features follwing charateristics:

• Practical, integral and userfriendly backoffice.
• Completly integrated e-ticekting (for more info see right pane).
• A software as a service with solid server set up.
• Complete agents support.
• Own Ticketmatic development team.
• Elaborated reporting of high-quality with over a 1000 reports and geographic reporting.
• Payment handling service, Ticketmatic handles the supervision of the payments for all payment types: credit card transactions, homebanking, wire transfers. 
• Personalized e-tickets using pdf- format.