Improve Tour guide organization

Practise shows us that the organisation of guided tours can be complex. This complexity is often caused by the lack of a comprehensive and solid solution. 

To meet the needs, Ticketmatic designed a high quality module for the organization of guided tours, featuring the following characteristics:

  • Large freedom in defining guided tours and options.
  • Unlimited number of guided tours, languages, group types.
  • Complete management of charaterictics and availabilities of the guides.
  • Simple guide allocation according to availability.
  • Specification capability and availability guides.
  • Dividing groups into subgroups.
  • Support of guided tour options (e.g. meals, transport, booklet,...). 
  • Multilingual.
  • Guides dispose of a personal page where they will receive an overview of the scheduled tours, request/ accpet or reject a tour, manage availability, etc.
  • Specific documents for the guided tours.
  • Powerful filter and selection mechanism for a smooth operating backoffice.
  • Extensive reporting.
  • Support complex allocations, with the possibility to insert limitations (e.g. maximum number at location, maximum number for defined period,...)

 

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Software as a Service

Ticketmatic is a complete "Software as a Service" solution. There is no need for a local installation, all Ticketmatic aplications can be used from any computer with Internet connection.

Result is a cost reduction and increased quality and availability.

    Some features of the Ticketmatc server platform:
  • Hosting in a high-end datacenter, 24/7 security, climatecontrol, garantueed powersupply, fast and reduntant connections.
  • Multiple servers with RAID disks supporting peak load.
  • Complete deduplicated setup for applicationserver, databaseserver and webserver.
  • Supporting peak load.
  • Complete system management, backups, system upgrades, monitoring and sercurity services.
  • Permanent monitoring of over 70 features.

Complete e-ticketing support

Complete support for e-ticketing offers some main advantages for both organizer as audience:

  • E-tickets can be emailed by any saleschannel. The audience receives instantly its tickets and shippingcosts are eliminated.
  • Thanks to the access control using scanners, fraud will be ruled out.
  • Upon ticketloss, tickets can be reissued. A ticket can only be scanned once.
  • Thanks to the scanner reporting, you will have instant information on who entered, how many entered etc.

Ticketmatic
Research park Haasrode
Interleuvenlaan 62
3001 Leuven
Belgium

Tel. +32 [0] 16 39 47 23
info@ticketmatic.com