Increase the number of visitors

Often there remains a large discrepancy between the potential number of visitors and actual number of visitors. A part of those that are interessed do not proceed to the actual purchase of a ticket.

Shortcomings in the ticket software can be part of the reason why certain people decide not to buy a ticket. Particularly following aspects can cause this discrepancy:

  • The ticket software contains major flaws and does not always work properly.
  • The ticket software is not reliable enough to ensure online ticket sale at all times.
  • An external ticket agent provides the ticketing. This agent might not necessarily offer the most appropriate promotion, nor use the customerdata at its full potential.
  • The online ticketing is insufficient or unhandy. The registrationprocedure (with password) might even scare of certain people and therefore withhold them from buying a ticket online.
  • The ticket software has no multilingual functionality, which creates a barriere for non native speakers of the offered language.
  • The ticket software does not sufficiently support the setup of external sales channels. This can lead to lower sales.
  • There is no possiblilty to segment the audience or events. This will lead to inefficient communication.

The factors listed above, often create additional problems, such as unsatisfied customers, loss of income or low brand value.

To increase the number of visitors, the Ticketmatic ticket software features following characteristics:

  • Own high-quality customer database. All valuable customer data is collected, with the possibility to segment according to event and other criteria.
  • Extensive agent support, allowing an easy way to set up ticketing by associates. Both shops and websites.
  • Complete multilingual solution for ticketing, tickets and all backoffice applications.
  • User friendly online ticketing without the use of a password. The online Ticketmatic ticketing application is specifically designed to simplify the ticket sale. PLease feel free to puchase some demo tickets on www.ticketmatic.com/demo . Select credit card as payment type and fill in random data to receive your demo ticket.
  • Robust server set up: Ticketmatic has an elaborated server set up at a data center.  All applications are fully secured and deduplicated.
  • Ticketmatic offers you a complete and proper ticketing system. You will no longer depend from an external agency.
  • Supporting e-mail campaigns: simple data exchange allows you to use the customer data to focus your campaign on the correct segment.
  • Online subscription sales.
  • Powerful filter and search options permit you to use the full potential of the customer data. You can select on age, geographic location, ...

 

Software as a Service

Ticketmatic is a complete "Software as a Service" solution. There is no need for a local installation, all Ticketmatic aplications can be used from any computer with Internet connection.

Result is a cost reduction and increased quality and availability.

    Some features of the Ticketmatc server platform:
  • Hosting in a high-end datacenter, 24/7 security, climatecontrol, garantueed powersupply, fast and reduntant connections.
  • Multiple servers with RAID disks supporting peak load.
  • Complete deduplicated setup for applicationserver, databaseserver and webserver.
  • Supporting peak load.
  • Complete system management, backups, system upgrades, monitoring and sercurity services.
  • Permanent monitoring of over 70 features.

Complete e-ticketing support

Complete support for e-ticketing offers some main advantages for both organizer as audience:

  • E-tickets can be emailed by any saleschannel. The audience receives instantly its tickets and shippingcosts are eliminated.
  • Thanks to the access control using scanners, fraud will be ruled out.
  • Upon ticketloss, tickets can be reissued. A ticket can only be scanned once.
  • Thanks to the scanner reporting, you will have instant information on who entered, how many entered etc.

Ticketmatic
Research park Haasrode
Interleuvenlaan 62
3001 Leuven
Belgium

Tel. +32 [0] 16 39 47 23
info@ticketmatic.com