Cases

Client stories

Ticketmatic Case Studies & Customer Stories

ticketmatic settlement overview on tablet showing ticket sales, revenue and costs per event

Studio

Custom settlement reports with ticketmatic Studio

Because settlement statements depend heavily on contracts, cost structures and internal logic, ticketmatic Studio automates these fully customized calculations directly within the ticketing system.

Visitor managing vouchers and account credit in a personal self-service environment on a laptop

Studio

Self-service: put your audience in control

A personalized self-service environment lets visitors manage their tickets and details independently, while helping organizations save time and strengthen audience engagement.

packed concert venue at De Roma with live band and engaged audience during performance

Studio

Custom invoice automation for De Roma

Ticketmatic fully automated De Roma’s ticketing invoicing, eliminating manual work and ensuring full alignment with Peppol regulations.

The façade of the Leidse Schouwburg – Stadsgehoorzaal on a lively street, with cyclists and colorful flowers in the foreground.

Ticketmatic and Leidse Schouwburg — Stadsgehoorzaal: efficiency, insight and inclusion

Leidse Schouwburg — Stadsgehoorzaal switched to ticketmatic to work more efficiently, gain more insight into their audience and better support their inclusive vision. The new system provides fast reports, less manual work and flexible settings, allowing the team to have more time and better respond to audience needs. Thanks to improved data, mobile ticketing and user-friendly workflows, the organization can further deepen its services and strengthen its audience relationship.

An overhead view of Concertgebouw Brugge, focusing on its terracotta façade.

From sales headaches to smooth operations: the ticketmatic story at Concertgebouw Brugge

Concertgebouw Brugge is a leading cultural house in the heart of Bruges, dedicated to music, contemporary dance and sound art. Every year, it receives more than 100,000 visitors to top shows, festivals and artistic collaborations, and acts as both a local venue and an international partner in the performing arts.

Front view of the historic Feestlokaal Vooruit building in Ghent, featuring its monumental facade and towers under a blue sky.

Studio

Integrated ticketing as the engine behind VIERNULVIER’s multifaceted operations

A diverse program calls for ticketing that stays both flexible and manageable. Discover how VIERNULVIER works with ticketmatic to build integrated workflows, custom sales formats, and targeted developments through ticketmatic Studio.

The illuminated façade of Theater aan het Vrijthof in Maastricht at dusk, with people walking across the square in front of the building.

Data-driven and user-friendly ticketing at Theater aan het Vrijthof

Theater aan het Vrijthof renewed its ticketing system to increase ease of use, insight and efficiency, both for visitors and for the internal team. Thanks to ticketmatic, the theater now has a stable, intuitive and data-driven platform that supports marketing, programming and audience segmentation. This allows the theater to move faster, communicate more specifically and build a digital future where accessibility and audience connection are key.

The front façade of the De Grote Post cultural center in Ostend, featuring an impressive green-patinated copper sculpture.

How De Grote Post creates a worry-free ticketing experience

De Grote Post is the cultural heart of Ostend, with theater, music, comedy, dance and residences in a monumental former post office, where hospitality and connection are key. It is an open house where residents and visitors meet and experience culture together.

The entrance of the Verkadefabriek cultural center in Den Bosch.

How De Verkadefabriek works with ticketmatic to improve the audience experience and smart growth

De Verkadefabriek in 's-Hertogenbosch is a bustling cultural center, located in a beautifully renovated former cookie factory. This unique place unites theater, dance, music and film under one roof, and offers a stage for both established companies and promising new makers.

The front façade of the cultural center De Roma in Antwerp.

Digital progress in a social home: ticketing at De Roma

De Roma is an iconic, multifunctional arts center in Borgerhout (Antwerp), a former cinema from 1928 that now serves as a stage for theater, concerts (such as pop, rock, jazz, classical), film and various sociocultural activities at democratic prices, with strong neighborhood involvement and supported by hundreds of volunteers.

The front façade of the STUK cultural center.

Smart ticketing made easy: ticketmatic at STUK

STUK is an interdisciplinary arts center in Leuven, with a focus on dance, visual arts and sound art. It works locally and internationally, with residencies, exhibitions and performances that connect art disciplines and stimulate new artistic exchanges.

Stadsschouwburg Utrecht illuminated at night, with light trails from passing traffic and a view of the modern glass façade.

Reliable ticketing for a packed venue: Stadsschouwburg Utrecht on ticketmatic

Stadsschouwburg Utrecht is a leading theatre in the heart of Utrecht, showcasing an inspiring mix of theatre, dance and music. Its diverse programme connects audiences and artists in meaningful ways.