Sell tickets
Make your ticket shop truly unique
With ticketmatic, you have all the tools to let your audience easily buy tickets – through your website and at the box office. We build your ticket shop fully tailored to your organization, adapted to your specific needs and requirements. From the ticket sales flow to the design and customer interaction: everything is customizable.
Trusted by 300+ cultural organizations in Europe
Core features
Your complete foundation for modern ticketing
Ticketmatic combines an intuitive ticket shop, specifically developed for cultural organizations, with powerful management tools that save time and generate additional revenue.
A smooth experience for your audience
Your customers purchase tickets through a modern, mobile-friendly shop designed and structured according to your needs, in collaboration with our team.
More revenue from each ticket
Offer extras such as vouchers, merchandise, or parking tickets, invite customers to donate, and make smart use of upselling in the purchase flow.
Efficient and time-saving management
From order processing to payment and delivery: everything runs automatically and clearly, with direct integrations for payments and management.
Online ticket shop
Sell online effortlessly
Offer your audience frictionless ticketing, fully tailored to your organization. Seamlessly integrated into your website, designed in your style, and aligned with your operations and your audience’s preferences.
Self-service for customers
Reduce support requests and improve your data quality with a customer portal for order history and profile management.
Payment & delivery
Ensure a smooth process with instant ticket delivery and a choice of various secure payment methods.
Physical sales
Optimal workflow at the box office
Ensure fast, efficient ticket sales at your physical box office and for telephone reservations. With the powerful box office module, you retain full control over orders.
Fast order entry
Enter orders lightning-fast via an intuitive, clear interface. Simplify further with the Quicksales module – ideal for busy moments.
In-person & telephone sales
Easily support counter and phone sales for any situation.
Flexible order management
Modify orders, process refunds, or resend tickets with a single click.
Direct printing
Print tickets and vouchers directly via your own local printer.
POS integration
Connect with sales terminals at the entrance.
Upselling and donations
Get more out of every ticket
Increase your revenue by selling extras during the ordering process. From consumption vouchers to merchandise and donations: you create added value for your audience and extra income for your organization.
Upselling and donations
Get more out of every ticket
Increase your revenue by selling extras during the ordering process. From consumption vouchers to merchandise and donations: you create added value for your audience and extra income for your organization.
Upselling and donations
Get more out of every ticket
Increase your revenue by selling extras during the ordering process. From consumption vouchers to merchandise and donations: you create added value for your audience and extra income for your organization.
Vouchers for food, drinks, or packages
Donations for projects or charities
Advance sales of merchandise, parking tickets, etc.
Recommend additional shows or subscriptions
Peak sales
Stay in control during busy times
Protect your sales from crashes and frustration during high-demand presale moments. The built-in virtual waiting room ensures a stable and fair sales experience, even during unexpected traffic spikes.
Peak sales
Stay in control during busy times
Protect your sales from crashes and frustration during high-demand presale moments. The built-in virtual waiting room ensures a stable and fair sales experience, even during unexpected traffic spikes.
Peak sales
Stay in control during busy times
Protect your sales from crashes and frustration during high-demand presale moments. The built-in virtual waiting room ensures a stable and fair sales experience, even during unexpected traffic spikes.
Fair queue distribution
Real-time updates for waiting customers
Protection against bots and overload
- Fully integrated, no expensive external tools needed
Payments
Manage payments your way
Choose which payment provider you want to work with and receive your income directly into your account. No intermediaries, no unnecessary delays.
Payments
Manage payments your way
Choose which payment provider you want to work with and receive your income directly into your account. No intermediaries, no unnecessary delays.
Payments
Manage payments your way
Choose which payment provider you want to work with and receive your income directly into your account. No intermediaries, no unnecessary delays.
Integration with leading PSPs
Wide range of payment methods, online and at the counter
Automated refunds directly from ticketmatic
Detailed financial reporting
Reviews
Frequently Asked Questions
Ticketmatic offers standard integrations with many commonly used PSPs and can easily connect with any other provider you choose.
Yes, the shop is fully responsive and optimized for smartphones and tablets.
Absolutely. All ticket shop pages are customizable in terms of design, flow, and packages.
When demand is high, the virtual waiting room is activated automatically. Visitors are placed in a fair queue and receive real-time updates.
Yes, during the purchase flow you can offer add-ons such as donations, consumption vouchers, parking tickets, and merchandise.
