Service your visitors
Give your audience control and comfort
From delivery to access: ticketmatic simplifies the entire process. Think digital tickets in the app, smart security, and smooth scanning at the entrance. Less hassle for your team, more comfort for your visitors.
Trusted by 300+ cultural organizations in Europe
Core features
Seamless service – maximum control over your visitor flow
Optimize the visitor experience with smart tools for distribution, control, and communication, all designed to make your team’s life easier.
Automatic and error-free ticket distribution
Set up solid delivery flows that simply work. Digital, by email, via the app, or even by post – always correct and on time.
Efficient order and access management
Manage last-minute changes, queues, and access scanning centrally via one intuitive platform. With real-time synchronization and support for offline use.
Flexible branding and communication
Fully customize ticket designs, service emails, and presence in the app according to your brand.
Mobile ticketing
Offer ultimate convenience on mobile
With the ticketmatic app, visitors have all their digital tickets at their fingertips at all times. No more searching for PDFs in crowded inboxes, no unreadable printouts: everything is neatly organized in one mobile environment, with your own branding and optional anti-ticket-fraud features.
Automatic ticket delivery
Deliver tickets worry-free
Ensure that your tickets always reach the right person, error-free and on time. With flexible delivery scenarios, you decide how tickets are sent: digitally, by email, or by post.
Automatic ticket delivery
Deliver tickets worry-free
Ensure that your tickets always reach the right person, error-free and on time. With flexible delivery scenarios, you decide how tickets are sent: digitally, by email, or by post.
Automatic ticket delivery
Deliver tickets worry-free
Ensure that your tickets always reach the right person, error-free and on time. With flexible delivery scenarios, you decide how tickets are sent: digitally, by email, or by post.
Automatic delivery via email or app
Tickets are automatically sent to the right person – without intervention from your team.
Personalized order emails and payment instructions
Tailor emails to your audience, including clear payment and access information.
Print-at-home, collection, or postal delivery
Offer visitors multiple delivery options, tailored to you how your organization is organized.
Full branding at every step
Maintain brand consistency at every customer touchpoint.
Custom ticket layouts
Design tickets your way
Create tickets that perfectly match your house style and informational needs. Easily design with HTML, CSS, and dynamic placeholders for all event details. Or brief our team, and we’ll do it for you.
Custom ticket layouts
Design tickets your way
Create tickets that perfectly match your house style and informational needs. Easily design with HTML, CSS, and dynamic placeholders for all event details. Or brief our team, and we’ll do it for you.
Custom ticket layouts
Design tickets your way
Create tickets that perfectly match your house style and informational needs. Easily design with HTML, CSS, and dynamic placeholders for all event details. Or brief our team, and we’ll do it for you.
Maximum control over design and brand consistency
Add logos, images, and extra information
Standard support for QR and barcodes
Multilingual display
Flexible order management
Manage orders with ease
From last-minute changes to queue management: give your team the tools to help customers quickly and accurately.
Flexible order management
Manage orders with ease
From last-minute changes to queue management: give your team the tools to help customers quickly and accurately.
Flexible order management
Manage orders with ease
From last-minute changes to queue management: give your team the tools to help customers quickly and accurately.
Split or adjust orders
Easily modify orders without having to cancel the entire order.
Manage and assign waiting lists
Allocate released tickets directly to interested visitors.
Bulk actions: emails, delivery status, and more
Manage multiple orders at once and save your team manual work.
Complete order log for transparency
View all order actions in one historical overview – useful for questions or complaints.
Secure Tickets
Prevent fraud with secure tickets
Prevent fraud and scalping with technology. Secure Tickets are only valid on the device they are delivered to and have continuously changing QR codes.
Secure Tickets
Prevent fraud with secure tickets
Prevent fraud and scalping with technology. Secure Tickets are only valid on the device they are delivered to and have continuously changing QR codes.
Secure Tickets
Prevent fraud with secure tickets
Prevent fraud and scalping with technology. Secure Tickets are only valid on the device they are delivered to and have continuously changing QR codes.
No counterfeits or unauthorized resale
Transfer only via the official app
Easily detect suspicious activity
Included in the ticketmatic platform - no extra cost
Access and scanning
Scan tickets quickly and securely
Ensure fast and secure entry to your event with our ticket scanning app. It works on smartphones and dedicated scanners, even without an internet connection.
Access and scanning
Scan tickets quickly and securely
Ensure fast and secure entry to your event with our ticket scanning app. It works on smartphones and dedicated scanners, even without an internet connection.
Access and scanning
Scan tickets quickly and securely
Ensure fast and secure entry to your event with our ticket scanning app. It works on smartphones and dedicated scanners, even without an internet connection.
Works offline too
Your scanning remains active even without an internet connection.
Suitable for smartphones and dedicated scanners
Choose your own hardware – everything works seamlessly together.
Fast and stable processing
Avoid queues and keep the flow at the entrance smooth.
Real-time synchronization with back office
Seamless coordination between your reception team and administration.
Reviews
Frequently Asked Questions
No, tickets can also be delivered by email. However, the app offers extra convenience and security.
For any event where you consider it relevant, typically for shows or concerts where there is a high risk of fraud, resale at inflated prices, or fake tickets.
Yes, via the app – provided you allow it. You remain in control.
You decide how to approach this. Ticketmatic offers options for vouchers, donations, or refunds, fully in line with your cancellation policy.
