ticketmatic app
All your tickets in one simple app
With the ticketmatic app, your tickets are always at your fingertips. No more printing or digging through a crowded inbox: your tickets are ready in a clear, organized view on your smartphone. Fast, secure, and easy to use.
Need help with a purchased ticket?
Do you want to enable the app for your organization?
Why install the ticketmatic app?
Works offline
All your tickets remain available, even without an internet connection.
Cancellations
If allowed by the organizer, you can easily cancel tickets and instantly receive a credit voucher.
Frequently Asked Questions
The ticketmatic app runs on Android devices (version 5.0 or higher) and iPhones (iOS 15.0 or higher).Note: rooted or jailbroken devices are not supported.
Click “Didn’t get the code?” to request a new one. Also check your spam folder. Still no email? Contact info at ticketmatic dot com.
Print your tickets or log in on another smartphone (you’ll need access to your email to retrieve the login code).
No. Once purchased, your tickets are transferred to the app and stored locally. As soon as you see them under “My tickets,” you no longer need to be online to present them.
Contact the venue where you purchased the tickets.
Contact the venue (or check their website). Don’t contact ticketmatic: we only provide the ticketing software and are not involved in ticket sales. More info
Yes. ticketmatic never stores credit card details and only works with trusted payment providers.
Ticketmatic provides software for venues but does not own your data. The venue where you buy tickets manages your information. Please check the venue’s privacy policy.
Check the instructions in the confirmation email you received after purchase. Can’t find the email? Contact the venue hosting the event.
Send an email to info at ticketmatic dot com to have your account removed.
