Setting up access control with the scan app

With the Ticketmatic scan app you can use a pistol barcode scanner to perform access control fast and reliably. The barcode scanner is specifically designed to efficiently scan both paper tickets and mobile tickets on smartphones (Wallet).

The Ticketmatic scan app is available for iOS and Android and is free to download.


The scanning app is intuitive and user-friendly, making it easy to scan tickets even for people without practical experience.

Some features of the Ticketmatic scan app:

  • After initializing the app with you Ticketmatic account, you can select the event you want to scan tickets for from the app: there is no need to manage this in the Ticketmatic app
  • The scan app will locally store all valid barcodes for the event. This has several advantages:
    • Scanning tickets itself is very fast because the app does not need to make a connection with the server to check whether a barcode is valid
    • The scan app will keep on working even if the internet connection would temporarily be unavailable
  • While scanning, the app will synchronize continuously with the servers so you can use multiple scanners at the same time and you can followup the scan sessions in real time.
  • The scan app supports both 1D and 2D barcodes
  • The app is available for both iOS and Android
  • It is also possible to use the built in camera of the device to scan tickets. This can be handy when only a limited number of tickets must be scanned or to temporarily add an additional device
  • On a valid scan, the price type of the ticket is displayed, allowing extra validation of the ticket

You can download the app here:


Scanner hardware

The Saveo Scan 2D scanner is a high performance barcode scanner that is fully supported by the Ticketmatic scan app. This scanner will scan ticket barcodes fast and reliable, even in difficult circumstances.

The scanner exists in several versions depending on the device that needs to be fitted. A charging cradle is provided with the scanner that allows to charge both the scanner as the smart device concurrently.

Ticketmatic does not sell this scanner directly, you should contact the supplier:

TODO link pdf Brian

Remark that the smart device is not included with the scanner and needs to be purchased separately.

Ticketmatic currently supports following smart devices:

  • iPod Touch 5+ (iOS)
  • iPhone 4-5-6 (iOS)
  • Motorola Moto G (Gen3) (Android)

Other devices can in theory be used, but are not officially supported.

Quick installation on iPod Touch or iPhone

Quick installation on Motorola Moto G


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